FAQs

What are the return procedures?

Items returned within a 30 day period  from the date of delivery, in as-new condition, will be eligible for a full refund or a credit note in store or online. Refunds will be made using the payment method used at the time of purchase. The customer is responsible for shipping charges on returns, and shipping/handling charges on the original purchase are non-refundable.



Lison Paris accepts the following methods of payment:

Credit card: Visa, MasterCard, Discover, American Express, Visa Electron. The total amount will be charged to your card when the order is shipped.
Lison Paris offers a quick payment option, allowing you to securely store your credit card details so you don't have to re-enter them for future purchases.
PayPal: Make your online purchases easily without having to enter your credit card details on the website. Your account will be debited once the order is complete. To create a PayPal account, visit paypal.com.

What are the delivery times and conditions?

Free ground shipping within 1 to 7 business days
In-store pickup available within 1 to 7 business days
Express and next-day delivery options also available
Swimsuits are delivered in a beach bag (except during sales)

Is online payment secure?

Lison Paris guarantees the total security of your online purchases. The site uses secure payment systems from leading e-commerce financial institutions. Confidential payment data is transmitted encrypted (SSL) directly to the financial entity. This is the most advanced online security technique for consumers.

What is the privacy policy?

You can browse the Lison Paris website without providing any personal information. However, when you open an account on the Lisonparis.com site, we collect the data necessary for billing and delivery of your order: your name, address, e-mail address, etc. We will not share your personal information with third parties. Lison Paris' privacy policy is available on the site.

Can there be slight differences between the product colors on the website and the final product?

Sometimes lifestyle photos of a product may differ slightly from reality. On photo shoots, luminosity, water reverberation and camera calibration can alter colors slightly. There may therefore be a slight color difference.

How do I choose the right size on the Lison Paris website?

To make sure you choose the right size, a size guide is available on each of the product sheets on the lisonparis.com website. If you still have doubts or need more information about a size or a product, don't hesitate to contact our Customer Service

Where is the Lison Paris boutique?

19, Rue Molière
75001 Paris